Our Approach


Every project, regardless of process is different, and all begin with an unceasing quest for the best ideas. Some we sneak up on and wrestle into submission, others we scratch our heads and whisper soft words. Whichever way, we select ideas fashioned for the most persuasive outcome, mix these with our technical and industry expertise and Kaboom*. Hey presto. Beautiful products and a perfect consumer experience every time.

*Controlled explosions by professionals.

In a switched on, socially connected world, access, engagement and distribution of ideas, products and services is key.

Once we just built websites, now we deliver dynamic real time experiences. Engaging living breathing communities via enhanced social understanding and technology. At Youniverse we achieve this by tapping directly into user needs and expectations. Every product and service that we create has an implicit understanding of the universal human desire for emotional engagement. We map that desire to our client expectations, delivering end results that are beautifully executed and with real market value.


Play

Play is powerful. We understand people and the universal power of play to entice, engage, entertain and build long lasting communities. We create a wide range of products and services that through utilisation of game mechanics, reward players through commitment, personal achievement and social sharing.

Our work aims for immediate, and intuitive interaction, utilising the latest technologies and social channels to deliver memorable user experiences. Therefore our delivery platforms are being constantly updated in order to best reflect client expectations and user demand. We never stand still and constantly seek out the best people, methodologies and technologies that allow us to better serve our clients for the most powerful and long lasting results.

Time

As consumers we make decisions based upon judgement and time available: often on an intuitive subconscious level. Therefore first impressions count. If an experience is sub standard we casually migrate elsewhere.

At Youniverse we understand that in order to captivate an audience we need to deliver products that immediately resonate and encourage further discovery and conversation. We deliver bug free and on brand ensuring that the first impression is the right impression.

Our Services


The list below gives a breakdown of our services, but, as we're constantly tinkering, testing and swapping old for new, this gets updated regularly. If what you're looking for doesn't happen to be here or if you need further info, please contact us for further information.

Strategy

  • Brand and identity planning
  • Stakeholder interviews
  • Search engine marketing
  • Copywriting
  • Channel planning
  • Social media strategy
  • Trendspotting
  • Target audience analytics

Design

  • Visual design
  • Motion graphics
  • Video and audio production
  • Post production
  • Identity design
  • Brand guidelines
  • Usability design
  • Print design
  • Photography
  • 3D design
  • Illustration
  • Animation
  • Game design

User Experience

  • Information architecture
  • Content strategy
  • Rapid prototyping
  • Wireframing
  • User interface design

Social Media & Content

  • User interviews
  • Focus groups
  • Content Strategy
  • Brand voice
  • Social media campaigns
  • Content creation
  • Social copywriting
  • Longform copywriting
  • Copy editing
  • Community management
  • Social analytics

Technology

  • Responsive design
  • Native apps
  • Web apps
  • Game design
  • Bespoke content management
  • Rapid prototyping
  • Content management systems - WordPress, Expression Engine
  • Compliance and usability testing